Terms of Service

Rules governing our web development services

Service Scope

Sahab Youssef offers specialized web development services in:

  • Custom WordPress website development
  • React and Next.js applications
  • SEO and performance optimization
  • Automation and AI integration
  • Technical and strategic consulting

Collaboration Process

1. Contact and Quote

The client contacts us via the website form. We provide a detailed quote within 48 hours.

2. Validation and Deposit

After quote validation, a 30% deposit is required to start the project.

3. Development and Deliveries

Iterative development with regular validations. Delivery according to agreed deadlines.

4. Final Delivery and Payment

Final project delivery and balance payment. 3 months of support included.

Pricing and Payment

Our rates are based on project complexity and duration. The quote includes:

  • Analysis and design
  • Complete development
  • Testing and validation
  • Production deployment
  • Basic documentation

Payments are made by bank transfer or PayPal. Prices exclude taxes.

Intellectual Property

Source code and deliverables become the exclusive property of the client after full payment.

We reserve the right to use the project in our portfolio (anonymized if necessary).

Warranties and Support

We guarantee:

  • Compliance with validated specifications
  • Clean and documented code
  • 3 months technical support after delivery
  • Fixing functional bugs

Not guaranteed: specification changes, functional evolutions, user errors.

Responsibilities

Our Responsibilities

  • Respecting agreed deadlines
  • Technical quality of deliverables
  • Transparent communication

Client Responsibilities

  • Provide necessary content
  • Validations at planned stages
  • Payments according to deadlines

Disputes and Resolution

In case of disagreement, we always favor amicable resolution and communication.

If no solution is found, disputes fall under the jurisdiction of Moroccan courts.

Duration and Modification

These terms apply from quote validation. We reserve the right to modify them to improve our services.

Last updated: December 2024